Testimonials
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Read what our clients are saying about Williams Office Products. We are very proud of the excellent feedback we get from our clients. |
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At Williams Office Products,we are always interested to hear your opinions and if we could improve our service in any way. |
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Saturday Morning Computer Call
Mr. Jones,
We had purchased new computer equipment for our office from the company that handles our server. They basically put everything together and left. We then called Matt Darr for assistance. He came in, put 2 of our old computers back into action to allow us to do what the new ones had not been programed to do, got us back on line to finish our jobs and did it in an extremely competent manner. He was very nice in answering any questions we had and even answered a frantic call on a Saturday morning. Thank you for having a knowledgeable and friendly employee like him.
Marilyn Skinner, Loan Officer, Farmers State Bank of Medora
- Marilyn Skinner
Medora, IL |
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Helpful and Knowledgable Service
You are always so helpful & knowledgable. I sure appreciate all of your time.
Thank you & MERRY CHRISTMAS!
Mary Reif
TriCounty FS
Carrollton
- Mary Reif |
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Computer Repair Customer Service
I called Williams Office Products because I had a problem with my computer. Matt talked with me for quite a while, answered my questions and treated me like I was already a customer, even though this was my first experience with Williams. I had looked in the phone book for computer repair, and they were the first ones I called. I knew I didn't need to call anyone else because of the great customer service I received from Matt.
C.S.
- Claude Sylling |
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Ordering from Williams more enjoyable
Dear Mr. Jones,
I would like to let you know that I'm really appreciative of Rachel Dahms helping me out with my office supply selections. She had been stopping by off and on, but I usually bought local. Since our local store closed, Rachel stopped by at just the right time and helped me figure exactly what I needed and delivered them in a timely fashion. Even though I bought local, she still stopped to see if I needed anything and she also has a pleasant personality which makes ordering from Williams more enjoyable. I plan on keeping our churches business with Williams and look forward to working with Rachel on future orders.
Thank you,
Scherryll Sarver
Secretary/Treasurer
- Union Avenue Christian Church
Litchfield, IL |
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Thank You
To Everyone at Williams,
We would like to thank you for the help when our fax machine went out this past Friday. 30 minutes after I called, a service tech was at our office. When we knew we'd have to buy a new fax machine, I mentioned I would call Tom. Within the hour Tom had already looked up some options for us and called me. Tom brought out our new fax machine Monday morning and then set it up for us. We were without a fax machine for no more than 24 hours! As a local business we always try to buy local when we can. The fast personal service is what keeps us coming back. Thank you to everyone who worked so hard to get us up and running!
Jamie Ruyle
Alton Securities group
- Jamie Ruyle |
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Village of Godfrey Sewer Department
I would like to comment on the great service we received in the delivery of our new desk system. Your staff was very helpful in the installation of the product. They not only installed; but additionally brokedown our old desk area to put the new desk in. My work area was ready for use when they left. I just wanted you to know we feel they went the extra mile to help us and were very professional. Thank you for your great service, products and especially the great staff!
- Debbie Wedding Office Administrator
Godfrey, IL |
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Quality Network Copiers and Authorized Sharp Service
Good Morning.
After many years of buying all of our numerous Sharp MFP Network Copiers from Williams I just wanted to give Williams a "thumbs up" for all of the sales and service support I have always received.
Whether it is after hours, weekends, our in the middle of a busy day I can always count on Williams for keeping us printing, copying and scanning so our large firm can serve it's clients.
They are a great example of why local service is much better than the "Big Name" companies from St Louis.
Promises are cheap, Actions speak Loudly and they will continue to be my vendor for another twenty years!
Kuddos to Dave Jones and his wonderful staff.
LD
- L.D. |
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Office Design & Installation
Good Morning Dave,
I haven't been able to enjoy my new office as yet because I can't move until Friday when the phone people come to move the phones for us. They have to be reprogrammed when they are moved because of the voicemail system. I do think I will have plenty of room and the set up seems like it will be very functional.
Your employees were very helpful and friendly and everything went very smooth even though we were not very organized when you arrived. I really appreciate your patience and professionalism in helping me arrive at a decision for the right workstation for my needs. Your set up crew was professional and efficient and that was also very much appreciated.
I am sure we will contact you for any future furniture needs we may have.
Thanks again,
V B
Helmkamp Construction Co.
- V.B. |
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Thanks for having a good store in our area
To Whom it concerns,
I Chris Reynolds, Owner/Operator, would like to tell you that we have enjoyed shopping with your store and also how much help Stacy has given to us on what things to buy and the best quality of merchandise to purchase for our business. Thanks for having a good store in our area. Thanks for your Great employees, that you have on your payroll.
Chris Reynolds Owner/Operator
Reynolds Concrete Inc.
Jerseyville, IL
- Chris Reynolds |
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Ordering on line a Breeze
Hey Shirley!!
I have nothing but good things to say about the site! I never have any problems and it makes ordering a breeze!! Thanks Again!!
Thanks,
Holly Jones
National Maintenance
- Holly Jones |
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First time customer
Hi, Mr. Jones-
My name is Tabitha. On Tuesday September 25th I called for the first time to the Williams Office Co. in Jerseyville, and let me say I was VERY impressed!! I talked with Stacy Zipprich, she took the time to listen to what I was looking for and was SO FRIENDLY. The way I was treated was as if I had been a customer for years. I actually made an order with the company and picked it up today. It is actually closer to go to Jacksonville for me, but with the service I recieve I will be a regular customer!
- T.J. |
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Satisfied long term customer
We have a local business in Jerseyville and order all our supplies and equipment from Williams Office Products. The people that work at Williams are eager to help and will go the extra mile to find what you need. Those individuals in the IT department are a phone call away and know their stuff. Thanks Williams for being there for us.
P. Abbott
Administrative Assistant
West Central IL Criminal Justice Council
- Penny Abbott
Jerseyville, IL |
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Prompt and Friendly service
Williams Office Supply
I wanted to thank Williams Office for their prompt and friendly service. I have been an employee for the City of Grafton for 20 years. I had always used Williams Office Supply in Alton and I was very happy when they opened a store in Jerseyville IL. Stacey has been the person I deal with all the time. She is always very helpful and I appreciate the service I always get whenever I call.
Sandy Rowling, Office Manager, City of Grafton
- Sandy Rowling |
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Fast Service
Just wanted to let you know we appreciate the quick service we get when one of our copiers is down.
- V.D.
Edwradsville, IL |
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Convenient on line ordering
I really find it convenient. I normally always have the item # that I need to order so that makes it fast. I have also used the search key to look for an item and it works well for me. Surprise! No complaints.
Fischer Lumber Co.
- J.S. |
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Positive results with online ordering
I have had nothing but positive results with online ordering.
I appreciate the option of online ordering, because where I work I cannot be tied up on the telephone. With your site I can start an order and come back to it if I get busy.
I like that the system tracks my previous purchases, so that I don't have to look up the item each time I order.
I had good results with a recent search for fax machine ink. I knew the HP part number, put it in the search, and there it was, no need for converting to a "Williams" part number. If I were to be required to make a suggestion, I would have a separate line item for a case of cartridges at a case price, that would have let me know at what quantity I can expect a price break.
As a returning customer I knew that my order would probably arrive the next day.
It works very well for me, thank you!
Karla Hurley
- Karla Hurley |
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Online ordering backed up with Great delivery service
Shirley,
I wanted to let you know how helpful online ordering is for me. I can place an order after regular office hours or on week-ends. I often notice we're getting low on supplies during our regular hours, "Sunday", and it helps that I can take care of it right then if I want to. Your website is easy to navigate so I've never had a problem. And your delivery people are some of the best, they never hesitate to carry all that paper up our stairs.
Thank you all for the excellent service.
Jane
GAC Office
- J.G. |
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Easy online ordering with next day delivery
I just love ordering online because it is so easy and we get the order most always the next day!
Kaye Stratton
Secretary
1st United Methodist Church of Wood River
- Kaye Stratton |
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Online ordering saves time
I think your online ordering is great, easy, saves time and your order is delivered in most case, the next day!
Pamela A. Asadorian
Dynami Solutions,LLC
- Pamela Asadorian |
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A Customer and A Friend
To whom it may concern,
I call Williams Office Products frequently and can't express how helpful, pleasant and professional Stacy and the other employees are. Not only am I a customer, but I am treated as a friend. They strive to get us the best product for the best price and then they even deliver it. What a wonderful addition they are to this small community. We are fortunate to have such a full service office supply store.
- BJ L |
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Customer service is important to our customers and to Williams.
Stacey at the Jerseyville store is always friendly, very eager to help and fun to work with. When ever we call with an order or question, if she does not have it in stock she will order it for us or have it delivered from the Alton store. We at Jerseyville Motor Co. know how important customer service is and Stacey apparently does too!!!
Keep up the good work Stacey, Matt Darr and all at Williams Office Products.
Melissa Church
Jerseyville Motor Co., Inc.
- Melissa Church |
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Excellent customer service
As a local business in the healthcare industry, we call on Williams Office Products for our office furniture and office supply needs. We receive excellent customer service every time we call. We are happy to have an office supply store with employees who know their products and care about their customers. And we know, Stacy will always find us the best deal possible. She's so friendly and always goes the extra mile for us.
Thank You Williams Office Products!
Dana Seymour, Administrator
Jerseyville Manor
- Dana Seymour |
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