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500 East Broadway
Alton, IL 62002

Phone: 618-462-1079
Fax: 618-474-9969

Missouri line: 314-355-3503
Toll free (from 618 & 217 Area codes) 1-800-479-1079
Phone: 618-462-3307
Fax: 618-462-1084
813 W. Carpenter St.
Jerseyville, IL 62052

Phone: 618-498-9881
Fax: 618-498-9883
Terms and Conditions
Please read this information carefully:
Williams Office Products, Inc., is pleased to present this INTERNET SITE featuring a variety of products manufactured by various different entities. In addition to any warranty offered by the manufacturer of the products, Williams Office Products, Inc. will accept return of any product purchased from it in accordance with the return policy set forth elsewhere in this document.


 
WilliamsOffice.com Privacy Policy
We recognize the sensitive nature of your personal account information. For your protection, all information transmitted by you to us while visiting our web site is secured using the latest technology in software encryption and security. We use the information collected to process orders and to provide you a personalized shopping experience.

 
Special Orders
Special order items are non stock items or items that require assembly or modification before delivery. Special order items may require a deposit when the order is placed.

 
Delivery Information
For your convenience, WilliamsOffice.com orders are shipped via most efficient means. Some items may have special delivery options associated with them.

There maybe a delivery charge for orders below $50, and for orders outside our trade area. Deliveries will be made between 8:00AM and 5:00PM, Monday through Friday.

Orders placed on weekends and after 4:00PM EST on Friday will be processed the following business day. If there is a delay in shipping your merchandise, we will contact you.

 
Return Policy
Normal stock items may be returned if they are in good working/usable condition, are in the original packaging and are accompanied with the original receipt.

Special order items and items requiring assembly prior to delivery are not returnable.

Defective products may be returned with in 30 days if they are in the original package and are accompanied with the original receipt.

Supply inventory items when defective must be returned with in 10 days of purchase.


 
Payment Terms
Terms of sale, on all items not required payment at time of delivery are net 30 days from the date of invoice.  Invoices exceeding the 30 days may be charged a service charge.